Terms and Conditions
I. BASIC PROVISIONS
These general terms and conditions (hereinafter referred to as "terms and conditions") are issued pursuant to § 1751 et seq. of Act No. 89/2012 Coll., Civil Code (hereinafter referred to as "Civil Code").
The online store at the website www.mepraveja.cz ( "online store") is operated by Petra Jabůrková, with registered office at Žižkova 54, 378 06 Suchdol nad Lužnicí, ID: 74716328, registered in the trade register ("seller") .
Contact information:
- Petra Jabůrková
- with registered office at Žižkova 54, 378 06 Suchdol nad Lužnicí
- ID: 74716328
- Office: Žižkova 54, 378 06 Suchdol nad Lužnicí
- email: shop@mepraveja.cz ("electronic address of the seller") .
- phone: +420 602 175 602
- website: www.mepraveja.cz
(hereinafter referred to as "seller")
1.1. These general terms and conditions for the online store ("GTC") govern the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a confirmed order of the buyer, or a written purchase agreement between the seller and the buyer (collectively, the "purchase agreement") concluded through the online store.
1.2. The buyer is a person who, when concluding and fulfilling the purchase contract, is not acting as part of his business or other business activity ("buyer") .
1.3. The terms and conditions are an integral part of the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of these terms and conditions.
1.4. These terms and conditions and the purchase contract are concluded in the Czech language.
1.5. The seller can change or supplement the wording of the GTC. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the General Terms and Conditions.
1.6. By entering the online store, the buyer confirms that he has familiarized himself with the wording of these General Terms and Conditions and undertakes to follow them.
II. INFORMATION ABOUT GOODS AND PRICES
2.1. Information about the goods, including the prices of the individual goods and their main features, is given for the individual goods in the catalog of the online store. The prices of the goods are listed including value added tax, all related fees and costs for returning the goods, if the goods by their nature cannot be returned by the usual postal route. Product prices remain valid for the time they are displayed in the online store. This provision does not exclude the negotiation of a purchase contract under individually agreed conditions.
2.2. Together with the purchase price of the goods, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price shall further mean the price of the goods and the costs associated with packaging and delivery of the goods. The information on the costs associated with the packaging and delivery of the goods listed in the online store is valid only in cases where the goods are delivered within the territory of the Czech Republic.
2.3. Any discounts from the purchase price of the goods cannot be combined with each other, unless the seller and the buyer agree otherwise.
2.4. The price is always stated within the e-shop, in the draft order and, of course, in the contract. In the event of a discrepancy between the price indicated for the goods in the e-shop and the price indicated in the draft order, the price indicated in the draft order will apply, which will always be identical to the price in the contract. As part of the draft order, the price for shipping, or the conditions under which shipping is free, is also indicated.
2.5. The total price is stated including VAT, including all fees established by law.
III. ORDER AND CONCLUSION OF THE PURCHASE AGREEMENT
3.1. All presentation of goods placed in the online store is of an informative nature and the seller is not obliged to enter into a purchase contract regarding these goods.
3.2. The buyer agrees to use remote means of communication when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are covered by the buyer himself.
3.3. The buyer orders the goods in the following ways:
- through your customer account, if you have previously registered in the online store
- by filling out the order form without registration
- by phone order made with the seller
3.3.1 . To order goods, the buyer takes the following steps:
3.3.1.1. "puts" the selected goods into the electronic shopping cart;
3.3.1.2. fill in or confirm the billing and delivery address;
3.3.1.3. selects the method of payment of the purchase price of the goods and information on the required method of delivery of the ordered goods;
3.3.1.4. by clicking the "Send order" button, they confirm their agreement with these GTC and the terms of personal data processing;
(hereinafter collectively referred to as "Order with obligation to pay" ).
3.4. Before sending the order, the buyer is allowed to check and change the data he entered in the order. The buyer sends the order to the seller by clicking on the "Send order" button. The data given in the order are considered correct by the seller. The condition for the validity of the order is the filling in of all mandatory data in the order form, by sending the order you agree to the business terms and conditions of personal data protection.
3.5. Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when placing the order. This confirmation is automatic and does not constitute a contract. The seller's current terms and conditions are attached to the confirmation. The purchase contract is concluded only after the order has been accepted by the seller. Notification of order acceptance is delivered to the buyer's email address. Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when placing the order. This confirmation is considered the conclusion of the contract. The seller's current terms and conditions are attached to the confirmation. The purchase contract is concluded by confirmation of the order by the seller to the buyer's email address.
3.6. If the seller cannot fulfill any of the requirements stated in the order, he will send the buyer an amended offer to his email address. The amended offer is considered a new draft of the purchase contract, and the purchase contract is concluded in such a case by the buyer's confirmation of acceptance of this offer to the seller at his email address specified in these terms and conditions.
3.7. All orders accepted by the seller are binding. The buyer can cancel the order until the buyer receives the notification of acceptance of the order by the seller. The buyer can cancel the order by phone at the seller's phone number or email listed in these terms and conditions.
3.8. In the event that there was an obvious technical error on the part of the seller when indicating the price of the goods in the online store, or during the ordering process, the seller is not obliged to deliver the goods to the buyer at this clearly incorrect price, even if the buyer was sent an automatic confirmation of receipt of the order according to these terms and conditions. The seller informs the buyer of the error without undue delay and sends the buyer an amended offer to his e-mail address. The amended offer is considered a new draft of the purchase contract, and the purchase contract is concluded in such a case by confirmation of acceptance by the buyer to the seller's email address.
3.9. The seller is entitled to withdraw from the purchase contract due to the stock being sold out, the unavailability of the goods, or in the event that his subcontractor has interrupted the production or import of the goods. The seller immediately informs the buyer via his electronic address and returns, within 14 days from the notification of withdrawal from the purchase contract, all funds, including delivery costs, that he received from him under the purchase contract, in the same way, or in a way specified by the buyer.
3.10. By concluding the purchase contract, the buyer agrees to the seller sending him an electronic written request for an evaluation of the purchase (so-called review) after the delivery of the goods. If the buyer sends the seller his evaluation, the seller verifies that the evaluation was provided by the buyer or the person who used the goods, then the seller authorizes the evaluation, if it does not contain vulgar or offensive expressions, and publishes it in the online store. If the seller indicates the numerical average of the rating in the online store, it is the average of all authorized ratings or all authorized ratings of the relevant category of goods.
3.11. The displayed offers are sorted according to the consumer's choice based on the current price of the product or alphabetically. Sorting "recommended" is based on the product priority assigned by the e-shop administrator. This priority corresponds to the marketability of the product. The individual parameters of the order of offers are independent of each other.
IV. CUSTOMER/USER ACCOUNT
4.1. The buyer has the opportunity to register in the online store and order goods in the online store through its user interface ("user account") .
4.2. Based on the buyer's registration in the online store, the buyer can access his customer account. The buyer can order goods from his customer account.
4.3. The buyer can also order goods without registration.
4.4. When registering on the website of the online store and when ordering goods, the buyer is obliged to enter all data correctly and truthfully. The buyer is obliged to update the data given in the user account in case of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.
4.5. Access to the customer account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his customer account. The seller is not responsible for any misuse of the customer account by third parties.
4.6. The buyer is not authorized to allow the use of the customer account by third parties.
4.7. The seller can cancel the user account, especially if the buyer no longer uses his user account, or if the buyer violates his obligations under the purchase contract, including these terms and conditions.
4.8. The buyer acknowledges that the online store or the user account may not be available continuously, especially with regard to the necessary maintenance of the seller's hardware and software equipment. The seller is not responsible for damage caused to the buyer when using the online store, including any damage caused by downloading data published in the online store, damage caused by service interruption, malfunction of the online store, computer viruses or damage due to data loss.
V. PAYMENT TERMS AND DELIVERY OF GOODS
5.1. The price of the goods and any costs associated with the delivery of the goods according to the purchase contract can be paid by the buyer in the following ways:
- by cashless transfer to the seller's bank account
- account number CZK, EUR: 1405875002/5500 Raiffeisen Bank,
- cash on delivery upon delivery of the goods
- in cash upon personal collection at the establishment
Office address:
My pampered self®, Žižkova 54, 378 06 Suchdol nad Lužnicí
5.2. In the case of payment in cash, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is due within 7 days from the conclusion of the purchase contract.
5.3. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol.
5.4. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
5.5. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's bank account. If the buyer does not pay the purchase price properly and on time within 7 days from the conclusion of the purchase contract, the purchase contract is terminated, unless the seller informs the buyer otherwise.
5.6. The seller does not require any advance payment or other similar payment from the buyer. Payment of the purchase price before the goods are shipped is not a deposit.
5.7. In the case of custom-made goods or according to other special requirements of the buyer, the seller is entitled to demand payment of 100% of the purchase price before sending the goods.
5.8. The receipt issued by the seller in accordance with the Sales Registration Act and the sales document, which serves as a tax document, will be sent to the buyer's e-mail address. The buyer agrees to this way of receiving the document by confirming these GTC.
5.9. The goods are delivered to the buyer:
- by the seller's contracted carrier to the address specified by the buyer in the order
- through the delivery office to the delivery address specified by the buyer
- by personal collection at the seller's premises
5.10. The choice of delivery method is made during the ordering of goods.
5.11. The costs of delivering the goods, depending on the method of sending and receiving the goods, are indicated in the buyer's order and in the seller's confirmation of the order. In the event that the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.
5.12. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.
5.13. When taking over the goods from the transporter, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the transporter immediately. In the event of a violation of the packaging indicating an unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier.
5.14. The seller issues a tax document - an invoice - to the buyer. The tax receipt is sent to the buyer's email address.
5.15. The buyer acquires the ownership right to the goods by paying the full purchase price for the goods, including delivery costs, but first by taking over the goods. Responsibility for accidental destruction, damage or loss of goods passes to the buyer at the time of acceptance of the goods or at the time when the buyer had the obligation to accept the goods, but did not do so in violation of the purchase contract.
5.16. Terms of delivery
5.16.1. The goods will be dispatched by the seller within 5 working days from the receipt of the order (in the case of payment to the account, until the amount is credited to the seller's account), if the goods are in stock. In case of ordering goods that are not in stock, the delivery date will be agreed by phone or email.
5.16.2. The seller reserves the right to determine, or change the method of transport, taking into account the volume, weight of the delivery and safety of transport. Any change in the method of transport by the seller's decision will have no effect on the agreed amount of payment for postage (transportation) and packaging.
The buyer will be informed in advance about the change of transport.
5.16.3. The buyer is always informed by e-mail about the dispatch of the order on the day of dispatch, depending on the selected carrier, he is also informed by e-mail and SMS about the shipment number and delivery date.
5.16.4. If the supplier repeatedly fails to establish contact with the buyer, the order will be cancelled.
5.16.5. If the buyer refuses to accept the goods, the seller has the right to apply a contractual penalty of 1% of the invoiced amount and postage for return delivery to the seller.
VI. WITHDRAWAL FROM THE PURCHASE AGREEMENT
6.1. If it is not a case mentioned in Article 6.2 of these GTC or another case where it is not possible to withdraw from the purchase contract, the buyer who concluded the purchase contract as a consumer, in accordance with the provisions of § 1829 paragraph 1 of Act No. 89/2012 Coll., Civil Code ("Civil Code") the right to withdraw from the purchase contract, within 30 days of taking over the goods, while in the event that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of taking over the last part of the delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. The form for withdrawal of the consumer from the purchase contract is posted on the website of the online store.
6.2. The consumer acknowledges that, according to § 1837 of the Civil Code, it is not possible to withdraw from, among other things, a purchase contract for the supply of goods that has been modified according to the wishes of the consumer or for his person, or from a purchase contract for the supply of goods in closed packaging that the consumer has removed from the packaging and for hygienic reasons, it is not possible for the seller to accept it back.
6.3. The buyer is entitled to withdraw from the contract in writing or electronically to the seller's contact details specified in these GTC. The seller will immediately confirm receipt of the form to the buyer.
6.4. In case of withdrawal from the contract, the purchase contract is canceled from the beginning. The goods must be returned by the buyer to the seller within 14 days from the date of withdrawal from the contract, to the address of the seller's place of business or registered office. The deadline is considered to have been met if the goods are sent to the seller before it expires.
6.5. If the buyer withdraws from the purchase contract according to this Article 6 of the GTC, he is entitled to ask the seller to pay the costs associated with returning the goods. If the buyer has chosen a different method of delivery of the goods than the cheapest method offered by the seller, the seller will refund the cost of delivery of the goods to the buyer in the amount corresponding to the cheapest method of delivery of the goods offered.
6.6. In the event of withdrawal from the contract, the seller will return the funds received from the buyer within 14 working days of the return of the undamaged goods by the buyer, in the same way as he received them from the buyer, unless he expressly agrees on another method with the buyer.
6.7. The buyer acknowledges that if the returned goods are damaged, soiled, worn or partially consumed, the seller is entitled to compensation for damage caused to the goods and is entitled to unilaterally offset this claim against the buyer's claim for a refund of the purchase price.
6.8. If a gift is provided to the buyer together with the goods, the gift contract is concluded between the seller and the buyer with the discontinuing condition that if the buyer withdraws from the purchase contract, the gift contract regarding such a gift ceases to be effective and the buyer is obliged to return the given gift together with the goods gift.
6.9. The buyer, who, when concluding and fulfilling the purchase contract, is acting as part of his business or other business activity, does not have the rights specified in this Article 6 of the General Terms and Conditions.
6.10. The seller is entitled to withdraw from the purchase contract due to the stock being sold out, the unavailability of the goods, or when the manufacturer, importer or supplier of the goods has stopped the production or importation of the goods. The seller immediately informs the buyer via the e-mail address specified in the order and returns within 14 days from the notification of withdrawal from the purchase contract all funds, including delivery costs, which he received from him under the contract, in the same way, or in a way specified by the buyer.
VII. RIGHTS FROM DEFECTIVE PERFORMANCE
7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by relevant generally binding legal regulations.
7.2. The seller is responsible to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer took over the goods:
- the quantity, quality and other properties of the goods, including durability, functionality, compatibility and safety, correspond to the usual properties of things of the same kind that the buyer can reasonably expect, also with regard to public statements made by the seller or another person in the same contractual chain, in particular advertising or labeling;
- the goods are suitable for the purpose for which a thing of this type is usually used, also with regard to the rights of third parties, legal regulations, technical standards or codes of conduct of the given industry, if there are no technical standards;
- the goods are delivered with the agreed accessories, including packaging, assembly instructions and other instructions for use that the buyer can reasonably expect;
- the goods correspond to the quality or execution of the sample or template that the seller provided to the buyer before concluding the contract.
7.3. The seller has obligations from defective performance at least to the extent that the manufacturer's obligations from defective performance last. The consumer is entitled to point out a defect that appears on the goods within 2 years of receipt.
7.4. In the case of defects, the consumer has the right to demand the delivery of a new item without defects or the repair of the item, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other. If the defect concerns only a part of the item, the consumer is entitled to request only the replacement of the part. The seller can refuse to remove the defect if it is impossible or disproportionately expensive, especially with regard to the importance of the defect and the value that the item would have without the defect.
7.5. The provisions stated in the previous paragraph of the terms and conditions do not apply to goods sold at a lower price to a defect for which a lower price was agreed, to wear and tear of the goods caused by its usual use, in the case of used goods to a defect corresponding to the degree of use or wear that the goods had when taken over by the buyer , or if it follows from the nature of the goods. The right of defective performance does not belong to the buyer if he knew before receiving the goods that the goods had a defect, or if the defect was caused by the buyer himself.
7.6. The consumer may request a reasonable discount or withdraw from the contract if
7.6.1. the seller refused to remove the defect or did not remove it in accordance with § 2170 paragraphs 1 and 2 of the Civil Code;
7.6.2. the defect manifests itself repeatedly,
7.6.3 the defect is a material breach of the purchase contract, or
7.6.4 it is apparent from the seller's statement or from the circumstances that the defect will not be removed within a reasonable time or without significant inconvenience to the consumer.
The reasonable discount is determined as the difference between the value of the item without a defect and the defective item received by the buyer. The buyer cannot withdraw from the contract if the defect is insignificant.
7.7. The buyer has the right to withdraw from the contract:
- if the goods have a substantial defect,
- if he cannot use the item properly due to the repeated occurrence of a defect or defects after repair
- in the event of a greater number of product defects
7.8. A material breach of contract is one which the breaching party already knew or had to know at the time of concluding the contract that the other party would not have concluded the contract if it had foreseen this breach.
7.9. In the case of a defect that means an insignificant breach of the contract (regardless of whether the defect is removable or non-removable), the buyer is entitled to the removal of the defect or a reasonable discount from the purchase price.
7.10. If a removable defect has occurred repeatedly after repair (usually the third complaint for the same defect or the fourth for different defects) or the goods have a larger number of defects (usually at least three defects at the same time), the buyer has the right to apply for a discount on the purchase price, exchange of goods or withdraw from the contract.
7.11. When making a complaint, the buyer is obliged to tell the seller which right he has chosen. A change of choice without the consent of the seller is possible only if the buyer requested the repair of a defect that turns out to be irreparable. If the buyer does not choose his right from a material breach of contract in time, he has the same rights as in case of a non-material breach of contract.
7.12. If repair or replacement of the goods is not possible, the buyer may request a full refund of the purchase price based on withdrawal from the contract.
7.13. If the seller proves that the buyer knew about the defect in the goods before taking over or caused it himself, the seller is not obliged to satisfy the buyer's claim.
7.14. The buyer cannot claim discounted goods for the reason for which the goods are discounted.
7.15. The seller is obliged to accept the complaint in any establishment where the acceptance of the complaint is possible, possibly also at the registered office or place of business. The seller is obliged to issue a written confirmation to the buyer of when the buyer exercised the right, what is the content of the complaint and what method of handling the complaint the buyer requests, as well as confirmation of the date and method of handling the complaint, including confirmation of the repair and its duration, or a written justification rejection of the complaint.
7.16. The seller or an employee authorized by him will decide on the complaint immediately, in complex cases within 7 working days. This period does not include the time appropriate for the type of product or service required for expert assessment of the defect. The complaint, including the removal of the defect, must be handled without delay, no later than within 30 days from the date of application of the complaint, unless the seller and the buyer agree on a longer period. The futile expiration of this period is considered a material breach of the contract and the buyer has the right to withdraw from the purchase contract. The moment of application of the claim is considered to be the moment when the buyer's will (exercise of the right from defective performance) is expressed to the seller.
7.17. The seller informs the buyer in writing about the outcome of the complaint.
7.18. The right of defective performance does not belong to the buyer, if the buyer knew before taking over the item that the item had a defect, or if the buyer himself caused the defect.
7.19. In the case of a justified complaint, the buyer has the right to compensation for the purposefully incurred costs incurred in connection with the application of the complaint. The buyer can exercise this right with the seller within a period of one month after the expiry of the warranty period, otherwise the court may not recognize it.
7.20. The choice of complaint method is up to the buyer.
7.21. The rights and obligations of the contracting parties regarding rights from defective performance are governed by Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on consumer protection.
7.22. Further rights and obligations of the parties related to the seller's responsibility for defects are governed by the seller's complaints procedure.
VIII. GOODS REPLACEMENT
8.1. The seller allows the buyer to return the goods if the buyer is not satisfied with the dimensions or appearance of the goods.
8.2. Returned goods must be unwashed, unused, in their original condition, with all tags and original packaging. If the returned goods do not meet these requirements, the seller cannot exchange the goods for the buyer.
8.3. If the buyer decides to exchange the goods, he sends the seller a message with a form for returning the goods via the electronic address: eshop@mepraveja.cz.
8.4. The seller will then send the buyer instructions for returning the goods. The goods can be returned through the seller's contractual partner - Zásilkovna s.r.o. at the seller's expense.
8.5. When exchanging goods, the buyer is obliged to include a completed return form in the shipment with the returned goods .
8.6. The seller accepts the request to exchange goods by sending new goods to the buyer within 30 days of receiving the returned goods.
8.7. In the event that the seller does not accept the request for exchange of goods (especially for the reasons stated in Article 8.2 of these GTC), he will notify the buyer of this fact within 30 days of receiving the returned goods and send the returned goods back to him via the seller's contractual partner - Zásilkovna s.r.o. at the buyer's costs.
IX DELIVERY
9.1. Unless otherwise stated, all notices addressed to the buyer by the online store may be made in the form of an electronic message addressed to the buyer's electronic address.
X. PROTECTION OF PERSONAL DATA
10.1. All information you provide during our cooperation is confidential and we will treat it as such. If you do not give us written permission to do so, we will not use your data in any way other than for the purpose of fulfilling the contract, with the exception of the email address to which commercial messages can be sent to you, as this procedure is permitted by law, unless you refuse it. These messages can only concern similar or related goods and can be unsubscribed at any time in a simple way (by sending a letter, email or clicking on a link in a commercial message). The email address will be kept for this purpose for 3 years from the conclusion of the last contract between the contracting parties.
10.2. More detailed information on personal data protection can be found in the Personal Data Protection Policy HERE .
XI. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
11.1. The seller handles the buyer's complaints via the electronic address eshop@mepraveja.cz . The seller will send information about handling the buyer's complaint to the buyer's email address.
11.2. If the buyer is a consumer, the Czech Trade Inspection, IČO 00020869, with registered office Štěpánská 567/15, 120 00 Prague 2 – Nové Město, internet address: https://adr.coi.cz/ cs . Furthermore, the consumer is entitled to use the online dispute resolution platform located at http://ec.europa.eu/consumers/odr .
11.3. Contact point for consumers according to Regulation (EU) No. 524/2013 of the European Parliament and Council of 21 May 2013 on the resolution of consumer disputes online and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (regulation on the resolution of consumer disputes online) is the European Consumer Center Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2 – Nové Město, internet address: http://www.evropskyspotrebitel.cz .
11.4. The seller is authorized to sell goods on the basis of a trade license. The trade inspection is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of personal data protection. Among other things, the Czech Trade Inspection supervises compliance with Act No. 634/1992 Coll., on consumer protection, within a defined scope.
XII. COPYRIGHT
12.1. The seller exercises property copyright to the online store, including all its components, content, logo and advertising texts.
12.2. The content of the online store may not be stored, edited, distributed or other property rights may be exercised in relation to it, unless the seller has given prior consent to such actions.
12.3. All rights to the Seller's website, in particular copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the Seller. It is forbidden to copy, modify or otherwise use the website or part of it without the consent of the seller.
XIII. FINAL PROVISIONS
13.1. All arrangements between the seller and the buyer are governed by the legal order of the Czech Republic. If the relationship established by the purchase contract contains an international element, then the parties agree that the relationship is governed by the law of the Czech Republic. This does not affect consumer rights arising from generally binding legal regulations.
13.2. The contracting parties have agreed that the courts of the Czech Republic with local jurisdiction according to the seller's registered office are authorized to discuss any disputes between the seller and the buyer.
13.3. In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 paragraph 1 letter e) of the Civil Code.
13.4. If any provision of the GTC is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.
13.5. The seller is not responsible for errors arising as a result of interventions by third parties in the online store or as a result of its use contrary to its purpose. When using the online store, the buyer must not use procedures that could have a negative effect on its operation and must not perform any activity that could allow him or third parties to interfere or use the software or other components that make up the online store and use the online store without authorization, or its parts or software equipment in such a way that would be contrary to its purpose or purpose.
13.6. The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765, paragraph 2 of the Civil Code.
13.7. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
13.8. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.
13.9. The annex to these GTC is a sample form for withdrawal from the contract by the consumer and a sample request for exchange of goods.
These terms and conditions take effect on 1 March 2024